This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.

Policy on Cookies

Fixtures and Furniture collects and uses information to run our website and properly deliver the services that our customers request. All information provided to us through this website, including emails, can be utilized by Fixtures and Furniture for research, analysis, and internal statistics.

The Fixtures and Furniture website uses cookies to store visitors preferences, record session information, such as items that consumers add to their shopping cart, record user-specific information which we use to provide better service when visitors return to our site.

Policy Regarding Personal Information

Fixtures and Furniture may periodically send mailings and other information about new products or promotions to our customers. If you do not wish to receive said materials, please inform us by calling our number or writing to our postal address. Also, if you do not wish to receive email from us, please let us now by sending an email to our customer service address at customerservice@fixturesandfurnitures.com.

Fixtures and Furniture does not sell, rent or lease its customer lists to third parties or any company or person outside of the Fixtures and Furniture. We will only disclose information if required by local, state, or federal law.

Security of Information

Fixtures and Furniture has the proper security measures in place to protect against the loss, misuse or alteration of information that we have collected from our customers. Our site is tested and certified daily to pass the HACKER SAFE Security Scan to help protect you from identity theft and credit card fraud.

Fixtures and Furniture secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure.

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number.

Order Info

To place an order on our website, please use our secure on-line shopping basket and enter your credit card information. We accept Visa, MasterCard, American Express and Discover. We also provide Paypal payment option for your convenience.

If you have questions regarding any of our products and services, you can email us 24 hours a day, 7 days a week, at customerservice@fixturesandfurnitures.com

Shipping

It generally takes 1 to 3 business days to process your order before it ships via UPS Ground. The actual number of shipping days will depend on your shipping address.

Please drop us an email at customerservice@fixturesandfurnitures.com before you place your order if you need the merchandise to be shipped to outside the United States (including Alaska & Hawaii) to confirm accurate shipping costs.

Some items are hand-crafted and require 2-6 weeks for production time

Guarantee/Returns

We pride ourselves in carrying high quality items and we hope that you will be pleased with your order.

In the unlikely case that you want to return your mechandise, please email us at customerservice@fixturesandfurnitures.com. Further specific instructions will be given within 1 to 3 business days.

Please DO NOT ship back unauthorized returns. Otherwise, the return claim may be automatically rejected and you will be responsible for return shipping costs.

Please note that all damaged, missing, or wrongly shipped products must be informed to us within 48 hours from the time of delivery receipt. Otherwise, return claims may be delayed and/or rejected.

All return merchandise claims filed after 48 hours of delivery receipt date are strictly defined as a manufacturer warranty issue. The customers are fully responsible for any return shipping costs.